Skip to Main Content
Post Onboarding Enhancement Requests Ideas Portal
Status Needs review
Created by Rande Giberson
Created on Oct 26, 2023

Updating the Automated Exchange MCO residual value FOP

Currently the MCO residual value FOP is working as designed but, it was designed incorrectly. The automated exchange tool is adding the customer's CC information in the MCO residual template which is incorrect. The correct FOP must be cash or check. If the agency does not know to change it, it actually will show up as a charge on the customers CC statement.

  • Attach files